01
Adaptive patient interview
Collects history and chief complaint details before the visit begins using dynamic AI-driven questions.
AI Platform
Intellivisit AI
A clinical AI platform purpose-built for urgent care: supporting patient intake, provider workflow, decision guidance, documentation, and operational visibility across every visit.
Every site. Every visit. Real-time intelligence.
Intellivisit connects clinical, operational, and patient-experience signals into one urgent care operating layer.
AIguided intake
EHRconnected
Liveinsights
The Platform
AI that works quietly in the background.
Intellivisit is designed around the entire urgent care journey, beginning before the provider encounter and continuing through discharge. It surfaces key details, reduces repetitive work, and flags opportunities for better consistency so teams can focus on care.
Built for urgent care workflows, the platform supports bi-directional integration with leading EHR environments and adapts to site-level protocols.
What Intellivisit Does
Eight capabilities. One integrated platform.
Each capability is designed to improve consistency, reduce friction, and keep urgent care operations moving.
02
Acuity and diagnosis support
Suggests clinically relevant acuity levels and diagnostic possibilities for provider review.
03
Care venue routing
Guides patients toward the right setting based on presentation, acuity, and operational capacity.
04
Decision support
Delivers point-of-care guidance, protocols, and approved order pathways inside the workflow.
05
Automated orders
Prepares labs, imaging, and clinical orders aligned to protocols and patient presentation.
06
Experience activation
Standardizes touchpoints from digital intake through discharge to reinforce program expectations.
07
Clinical documentation
Drafts consistent encounter documentation from intake and visit data to reduce provider burden.
08
Bi-directional EHR flow
Connects to urgent care and health-system records without duplicative entry or fragmented data.
Built Before AI Was a Buzzword
Thoughtful by design. Transparent by principle.
Intellivisit is positioned as an urgent-care-native AI system shaped by real operational experience, clinician feedback, and continuous refinement rather than generic automation.
A
White-box AI
Recommendations are built to show their reasoning so providers can understand what the system considered and why.
B
Clinician-driven development
Platform improvements are informed by urgent care clinicians, expert review, protocol refinement, and real-world workflows.
Three Pillars
Operational. Clinical. Financial.
The platform is designed to create value across care delivery, program performance, and health-system strategy at the same time.
Operational
Streamlines urgent care delivery with standardized workflows and fewer manual steps.
- Productivity: prepared workflows and documentation.
- Protocol agility: faster updates and site-level alignment.
- Time savings: smoother encounters and better throughput.
Clinical
Improves consistency across providers, visits, and locations.
- Consistent care: evidence-informed interviews and protocols.
- Documentation support: cleaner notes and reduced burden.
- Quality insight: retrospective analysis to find gaps.
Financial
Supports urgent care economics through better documentation, utilization, and alignment.
- Revenue support: coding-ready clinical documentation.
- Expense management: smarter lab, x-ray, and staffing flow.
- Ecosystem value: scalable urgent care performance.
The Brain of Intellivisit
Powered by Lucent.
Lucent is presented as a proprietary AI reasoning system that combines probabilistic modeling, expert validation, real-world cases, and clinician review to support transparent urgent care diagnosis prediction.
The design emphasizes maintainability, explainability, controllability, adaptability, and accuracy.
Cases
Protocols
Experts
Lucent
AI Selection Criteria
Built to win on every dimension.
M
MaintainabilityEMR-agnostic and flexible across ecosystems.
E
ExplainabilityWhite-box logic for trust and understanding.
C
ControllabilityHuman-in-the-loop oversight and validation.
A
AdaptabilityOptimized for urgent care workflows.
A
AccuracyContinuously refined through validated cases.
See Intellivisit in action.
Request a live platform demo and explore how an AI-supported urgent care operating model could work for your sites, EMR, volume, and patient mix.